Ask the person who has done it. Pay per session.

A private call with a general manager who runs luxury hotels today: 155 staff, pre-openings, a casino resort, F&B groups. No theory, only what has worked.

Quick Call

30 minutes

$49

One question, one clear answer. Pricing, a complaint, a hiring decision, an owner meeting tomorrow.

  • 30-minute video call
  • Send your question in advance
  • Short written summary after
Book a session
Most booked

Deep Dive

60 minutes

$89

Bring numbers. We work through one operational problem: cost control, revenue strategy, a department that is not performing.

  • 60-minute video call
  • Review of up to 3 files you send
  • Written action plan within 24 hours
  • One follow-up email
Book a session

Pre-Opening Review

90 minutes

$149

For owners and GMs opening a hotel, resort or restaurant. We check your critical path, budget and staffing plan against what usually goes wrong.

  • 90-minute video call
  • Pre-opening gap report (PDF)
  • Includes the Pre-Opening Master Toolkit
  • Two weeks of email follow-up
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Advisory Project

Project-based

Quoted

Multi-week work: pre-opening support, operational audit, budget build, F&B turnaround. Scoped and quoted after a short call.

  • Scope agreed in writing
  • Weekly calls plus documents
  • Billed per milestone
Describe the project

What people bring to a session

  • Pre-opening and launch
  • F&B and labour cost control
  • Room pricing, channels, OTAs
  • Budgets, P&L, owner reporting
  • Complaints and service quality
  • The path from HOD to GM

Discreet

Your hotel and colleagues are never named anywhere. Files you send are deleted after 30 days.

Pay per session

No retainer, no recurring fee. If the session does not take place, you get a full refund.

In writing

Every session ends with notes and next actions, sent within 24 hours.

How a consulting session works

  1. 1

    Pick a session

    Choose the length and topic. Send a short note on what you want to solve.

  2. 2

    Pay your way

    Card, PayPal, VietQR, MoMo or bank transfer. The booking link unlocks when payment is confirmed.

  3. 3

    Meet and leave with a plan

    A video call at your chosen time. You get written notes within 24 hours.